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Beyond the White Coat: Creating a Comfortable and Effective Eye Exam Experience

Beyond the White Coat: Creating a Comfortable and Effective Eye Exam Experience


Dr. McCartin Neuro Developmental Optometrist

Dr. Kalie McCartin

Developmental and Neuro-Optometrist

Owner, Visual Processing Institute





Introduction

The relationship between a patient and their eye care provider is crucial for successful eye health. While many healthcare professionals wear white coats, this traditional attire can sometimes create a sense of formality or even anxiety for patients. In my practice, I've made a conscious decision to forego the white coat in favor of a more relaxed and welcoming atmosphere. It not only provides a better experience for my patients, but it can also prevent muscle spasms that lead to inaccurate measurements and even incorrect glasses prescriptions!


The Psychology of the White Coat

The white coat is often associated with authority, professionalism, and expertise. However, for some patients, particularly children, the white coat can evoke feelings of fear or apprehension. This can make it difficult to conduct a thorough and accurate eye exam.


Creating a Relaxed and Comfortable Environment

By eliminating the white coat from my practice, I aim to create a more relaxed and comfortable environment for my patients. When patients feel at ease, they are more likely to cooperate during the exam and provide accurate information.


The Impact of Anxiety on Eye Exams

Anxiety can have a significant impact on eye exams. When patients are anxious, their bodies may enter a fight-or-flight response, which can cause changes in heart rate, breathing, and pupil size. These physiological changes can affect eye measurements and potentially lead to misdiagnosis.


The Role of Accommodative Spasms

One common issue that can arise due to anxiety is accommodative spasms. These involuntary contractions of the ciliary body muscle can affect the shape of the lens and impact vision. When patients are anxious, they may be more prone to accommodative spasms, which can make it difficult to obtain accurate eye measurements.


Stress in an exam can actually cause the muscles (ciliary body muscles) inside of the eye to cramp or spasm and lead to INCORRECT data that can result in the wrong prescription.


Often times we have patient complaining of eye strain and I find that their prescription is too minus which can occur if they have accommodative spasms during an eye exam and the doctor doesn't catch it.


The Importance of a Comfortable and Trusting Relationship

Building a trusting relationship with my patients is essential for providing high-quality care. By creating a comfortable and welcoming environment, I hope to foster a sense of trust and openness. This allows patients to feel comfortable discussing their concerns and questions, leading to better communication and more effective treatment.


Conclusion

While the white coat may be a symbol of professionalism in healthcare, it's important to consider the impact it can have on patients. By creating a more relaxed and welcoming environment, I believe I can provide a better overall experience for my patients and ultimately improve the quality of care I deliver.



Keywords: eye exam, white coat, anxiety, patient comfort, binocular vision dysfunction, accommodative spasms, eye health, vision care, optometrist

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